SUPPORT

(as per Terms and Conditions for Support Contract)

Provided by

1. Remote Control - Using a number of Third Party packages - Symantec PcAnywhere, Windows Terminal Server, or NetOp

These packages allow Dant to access client computers remotely (at the client approval & time) any where in the world at any time. This allows clients to have instant support / backup / training.

2. Phone

3. Fax

4. Email

5. On Site

Customers support is provided based on those customers who have a financial support contract see Pricing